Privacy Policy

New Covenant Alliance Church

Last Updated: [December 10. 2025]

 

New Covenant Alliance Church (“we,” “our,” “us,” or “NCAC”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

 


1. Information We Collect

a. Personal Information You Voluntarily Provide

We may collect information such as:

  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Information provided through contact forms, prayer requests, ministry registrations, or donations

  • Messages, inquiries, or feedback you submit

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent

  • Cookies and similar technologies

This helps us improve website performance and enhance your user experience.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries or prayer requests

  • Communicate church updates, announcements, and ministry opportunities

  • Process registrations for events, programs, and classes

  • Send newsletters or other communications you have agreed to receive

  • Maintain internal ministry records

  • Improve website functionality and visitor experience

We do not sell or rent your personal information.


3. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration.
However, no method of online transmission is completely secure, and absolute security cannot be guaranteed.


4. When We May Share Your Information

We only share your information when necessary, such as:

  • With authorized church staff or ministry leaders for ministry-related purposes

  • With trusted service providers (e.g., email services, website hosting) who are required to maintain confidentiality

  • When required by law, court order, or legal process

  • To protect the rights, safety, or security of NCAC or others

We never share your information with outside organizations for advertising or commercial marketing.


5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve site functionality

  • Remember your preferences

  • Monitor website traffic

You may disable cookies in your browser, although some features may not function properly afterward.


6. External Website Links

Our website may contain links to third-party websites.
NCAC is not responsible for the privacy practices or content of those external sites.


7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.
If information is collected unintentionally, we will remove it promptly upon notification.


8. Your Rights Under PIPEDA

You may request to:

  • Access the personal information we hold about you

  • Correct or update inaccurate information

  • Withdraw consent for communications

  • Request removal of your data from our records (where legally applicable)

To make a privacy-related request, please contact us using the details below.


9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

New Covenant Alliance Church
1490 Birchmount Rd
Scarborough, ON M1P 2E3
Phone: (416) 288-1770
Email: [Insert Email]


10. Updates to This Policy

NCAC may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or improvements.
Updates will be posted on this page with a revised “Last Updated” date.